Privacy policy
1. Introduction
Offbeat Tech ("we," "us," "our," or "Company") operates the Lingotify application (the "Application"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Lingotify is a language learning platform that combines artificial intelligence with music to help users learn languages more effectively. We are committed to protecting your privacy and ensuring transparency about our data practices, including compliance with the General Data Protection Regulation (GDPR), the Children's Online Privacy Protection Act (COPPA), and other applicable privacy laws.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Application. Your continued use of the Application following the posting of revised Privacy Policy means that you accept and agree to the changes.
2. Information We Collect
A. Information You Provide Directly
- Account Registration: Email address (required for account creation)
- Profile Information: Name (optional), profile picture, language preferences, learning goals
- Payment Information: Processed securely through RevenueCat; we do not store full credit card details
- Communications: When you contact us for support, feedback, or inquiries, we collect the content of your messages
- User-Generated Content: Learning notes, custom vocabulary lists, saved songs, and progress annotations
B. Information Collected Automatically
- Device Information: Device type, operating system version, device identifier, mobile network information
- Usage Analytics: Features accessed, time spent on lessons, completion rates, interaction patterns
- Learning Progress: Lessons completed, vocabulary learned, test scores, learning streaks
- Network Information: IP address, connection type (WiFi/cellular)
- App Performance: Crash reports and error logs (collected through Sentry)
- Cookies and Similar Technologies: On our website, we use cookies to enhance user experience and track aggregated analytics
We do not collect precise geolocation data. We may collect approximate location information at the country or region level for service optimization and analytics purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: Creating and managing your account, authentication, and password recovery
- Service Delivery: Providing language learning features, personalized learning recommendations, and customized content
- AI-Powered Features: Generating vocabulary, creating personalized songs, and providing translations
- Quality Improvement: Analyzing user behavior to improve features, fix bugs, and optimize performance
- Communication: Sending service updates, security alerts, promotional materials (with your consent), and customer support responses
- Reminder E-mails: A few short e-mails about your learning in your first weeks and when you have been away for a while, never more than one a day. You can turn them off in Profile → Notifications, or with the link at the bottom of any of these e-mails.
- Legal Compliance: Fulfilling legal obligations, enforcing terms of service, and protecting rights and safety
- Analytics: Understanding usage patterns to improve the Application (pseudonymous usage data, see PostHog in section 5)
- Fraud Prevention: Detecting and preventing fraudulent activities, abuse, and security threats
4. AI Features and Data Processing
Lingotify uses artificial intelligence technologies to deliver personalized language learning experiences. We maintain strict policies regarding how data is processed by AI services:
A. Music Generation (Google Lyria / Suno)
When you create a personalized song, we send your selected vocabulary words and learning preferences to our music generation provider's API (Google's Lyria model; in some configurations, Suno). We do not share personal data such as your name, email address, or account information. The data processed is limited to the specific vocabulary and preferences needed for music generation.
B. Vocabulary and Content Generation (Google Gemini / OpenAI)
For vocabulary generation and educational content creation, we may use AI language models. We transmit topic preferences and learning level information, but no personally identifiable information (such as name or email) is included in these requests.
C. Translation Services (Google Translate, DeepL, Lingva)
Words and phrases are sent to translation APIs for accurate translations. User identity information is not included in translation requests. Translation data is processed according to each provider's privacy policy.
D. Your Rights Regarding AI Processing
- AI features are only activated by your explicit action (e.g., clicking "Generate Song")
- Core language learning features function without AI generation
- AI processing is never used for advertising or behavioral profiling
- You may delete AI-generated content through your account settings
- You have the right to request information about how your data is processed by AI services
Third-Party AI Provider Links:
- Google Privacy Policy (Lyria, Gemini)
- Suno AI Privacy Policy
- OpenAI Privacy Policy
- Google Translate Data Processing
- DeepL Privacy Policy
5. Third-Party Services and Data Sharing
We work with carefully selected third-party service providers to enhance the Lingotify experience. These providers are contractually obligated to use your information only as necessary to provide services to us and maintain the confidentiality and security of your data.
A. Essential Service Providers
- Supabase: Database and authentication services. Your account credentials, profile data, and learning progress are stored in Supabase Cloud infrastructure.
- RevenueCat: In-app purchase management. Handles subscription and premium feature transactions without storing full payment card details.
- Sentry: Error tracking and crash reporting. Helps us identify and fix technical issues. Organization ID: offbeat-tech.
- Google Play Services: Required for Android app functionality, authentication, and app safety features.
- Brevo: Sends our e-mails (welcome e-mails and short learning reminders). It receives your e-mail address, your first name, your app and learning languages, your level, your plan and your signup date, and the content of the e-mails we send you.
B. Analytics Service
- PostHog: Product analytics and short session recordings, to understand how the app and this website are used and where learners get stuck. Events and recordings are linked to a pseudonymous account ID, never to your name or e-mail address. In app recordings all text on screen and everything typed into a field is hidden; on the website, form fields are hidden. PostHog processes this data on our behalf in the United States. Analytics are on by default in the app; you can turn them off at any time in Profile → Privacy ("Help Improve Lingotify"), which also stops recordings. Recordings are kept for 30 days.
C. Music Videos (YouTube and LRCLIB)
When you use the "Music videos" feature, your device connects directly to YouTube (Google) to play the video and to LRCLIB (lrclib.net) to fetch the song's lyrics. Like any website you visit, these services see your device's IP address and the song you asked for. Lingotify uses YouTube API Services: see the YouTube Terms of Service and the Google Privacy Policy.
Lingotify never stores or logs the lyrics on its servers and never receives the video. Your list of songs, where you stopped in each, their lyrics and the translations and word meanings you looked up are kept on your device; removing a song deletes them. Our usage analytics record which song was opened and how the feature was used, never its lyrics. Words you save from a song are stored in your account like any other saved word. The YouTube player may show ads and may set cookies or similar identifiers, under Google's policies.
Translations and word meanings: When you turn on line translations, the song's lines are sent to our translation service, which asks OpenAI to translate them. When you tap a word or pause a song, the nearby lines, split into words, are sent to our word-meaning service, which also asks OpenAI, for each word's dictionary form and its meaning in that line; once you have tapped a word, the lines coming up are sent the same way as the song plays. Opening a word's details sends its line to our AI service (OpenAI or Google Gemini) to pick the meaning that fits. If a meaning cannot be found this way, the word or phrase you tapped goes to our translation service and its providers (such as Google Translate and DeepL). None of these requests includes your name or email. The lines are processed only at that moment: they are not stored on our servers and not written to our logs. A word you look up may appear in our servers' standard request logs, which are kept for a limited time.
Song quiz: To offer words from a song you have not studied yet, the song's single words (never whole lines) are compared on our servers with Lingotify's own course word list. Nothing is stored.
Song requests: If you ask us to add a song, we store the artist and title, the song's language, its LRCLIB number when known and your account, so we can see which songs learners want. Deleting your account deletes your requests.
D. Data Sharing Principles
- We share only the minimum necessary data required for each service to function
- No personal data is shared with AI music or content generation services
- Third-party services are prohibited from using your data for their own marketing purposes
- We require all third parties to maintain industry-standard security measures
- We may disclose information when required by law, court order, or governmental request
6. Data Storage, Security, and International Data Transfers
A. Where Your Data Is Stored
Your personal data is primarily stored in Supabase Cloud infrastructure. Supabase operates data centers in multiple geographic regions. Depending on your account settings and service selection, your data may be stored in Europe, North America, or Asia-Pacific regions.
B. Security Measures
We implement comprehensive security measures to protect your personal information:
- End-to-end encryption for sensitive data in transit (TLS/SSL protocols)
- Encryption at rest for stored personal data
- Role-based access controls limiting employee access to personal information
- Regular security audits and penetration testing
- Two-factor authentication available for account protection
- Compliance with OWASP Top 10 security standards
- Incident response procedures for potential data breaches
C. International Data Transfers
As an application available globally, your personal data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Lingotify, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may provide a different level of data protection than your home country.
For EU/EEA residents, we rely on appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) and adequacy decisions where applicable. For transfers involving Supabase and third-party services, we ensure compliance with GDPR Chapter V requirements.
Governing Law: This Privacy Policy and any data processing matters are governed by the laws of the Republic of Turkey. Any disputes shall be subject to the jurisdiction of the Istanbul courts.
7. Children's Privacy (COPPA Compliance)
Lingotify is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. We comply fully with the Children's Online Privacy Protection Act (COPPA).
A. Age Restriction
- Users must be at least 13 years old to create an account
- By creating an account, you represent that you are at least 13 years old
- We do not knowingly solicit or collect personal information from users under 13
B. If We Discover a Child Account
If we discover that a user under 13 has provided personal information to Lingotify, we will:
- Immediately delete all personal information associated with that account
- Provide notice to the parent or guardian if contact information is available
- Not use the collected information for any purpose
If you are a parent or guardian and believe your child has created an account or provided personal information to Lingotify, please contact us immediately at support@lingotify.app with proof of parental relationship.
C. Additional Protections for Young Users (13-18)
For users aged 13-17, we provide additional privacy protections:
- Account data is not shared with third-party advertisers
- AI processing is limited to core educational features only
- Marketing communications require explicit opt-in
- Parents may request data deletion on behalf of minor children
8. Your Privacy Rights
A. GDPR Rights (For EU/EEA Residents)
Under the General Data Protection Regulation (GDPR), EU and EEA residents have the following rights:
- Right to Access: You may request access to the personal data we hold about you
- Right to Rectification: You may request correction of inaccurate or incomplete personal data
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data, subject to certain exceptions
- Right to Restrict Processing: You may request that we limit how we process your data
- Right to Data Portability: You may request your data in a structured, commonly-used, machine-readable format
- Right to Object: You may object to processing of your data for marketing or profiling purposes
- Right to Withdraw Consent: You may withdraw consent for data processing at any time
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
B. General User Rights (All Jurisdictions)
- Data Access: You can view your account information and learning progress at any time within the app
- Data Correction: You may update your profile information directly within your account settings
- Data Deletion: You may request deletion of your account and associated personal data
- Marketing Opt-Out: You may unsubscribe from promotional emails at any time via the unsubscribe link or account settings
- Analytics Opt-Out: You can turn off analytics (PostHog), including session recordings, in Profile → Privacy ("Help Improve Lingotify").
- E-mail Opt-Out: You can turn off our reminder e-mails in Profile → Notifications, or with the link in any of these e-mails.
C. How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information below:
- Email: support@lingotify.app
- In-App Request: Use the "Data Privacy Request" feature in Account Settings
We will respond to all requests within 30 days. If your request involves complex data retrieval or multiple records, we may extend this timeline to 60 days, and we will notify you of the extension.
D. Account Deletion
You may delete your Lingotify account at any time in the app (Profile → Danger Zone → Delete Account) or by emailing support@lingotify.app. Account deletion will:
- Permanently remove your account credentials and profile information
- Delete your learning progress, vocabulary lists, and saved content within 30 days
- Remove your email from our marketing communications list
- Not affect data already anonymized or aggregated for analytics purposes
9. Data Retention Policy
We retain your personal data for different periods depending on the type of information and how it is used:
- Account Data: Retained while your account is active and for 90 days after account deletion, then permanently deleted
- Learning Progress: Retained for the duration of your account use; deleted 30 days after account closure
- Payment Information: Retained by RevenueCat according to their policies; credit card data is never stored by Lingotify
- Support Communications: Retained for 2 years to assist with customer service inquiries
- Error Logs (Sentry): Retained for 90 days for debugging purposes
- Session recordings: Deleted after 30 days.
- Aggregated Analytics: Retained indefinitely for improvement and research purposes (anonymized and cannot identify individuals)
- Marketing Communications: Deleted immediately upon unsubscribe request
If we are required to retain data by law, we will retain it for the legally required period even if you request deletion.
10. Cookies and Similar Technologies (Web Version)
Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze usage patterns.
A. Types of Cookies We Use
- Essential Cookies: Required for website functionality (login sessions, security)
- Preference Cookies: Remember your language choice and display preferences
- Analytics Cookies: Track aggregate usage to improve website performance
- Marketing Cookies: May be used if you have opted into promotional communications
B. Cookie Management
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality. For more information on cookie management, visit allaboutcookies.org.
11. Changes to This Privacy Policy
Lingotify may update this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Updating the "Last updated" date at the top of this policy
- Posting a prominent notice in the app announcing significant changes
- Sending an email notification for major privacy practice changes affecting your data
Your continued use of Lingotify following the posting of revised Privacy Policy means that you accept and agree to the changes. We recommend reviewing this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy, concerns about our data practices, or wish to exercise your privacy rights, please contact us:
- For Support, Privacy Requests & Legal Matters: support@lingotify.app
- Company: Offbeat Tech
- Website: https://lingotify.app
We will respond to all inquiries within 10 business days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
This Privacy Policy is effective as of September 2026 and replaces all previous versions. Thank you for trusting Lingotify with your language learning journey.